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Special Announcement:

E-statements will be unavailable Monday, July 22 from 6:00 pm until 12:00 am due to routine maintenance.  We apologize for any inconvenience this may cause.

Question, problem or concern? We'll listen and create a personalized solution for you.

At Piedmont Advantage, we've been helping our member-owners achieve their dreams for over 70 years. More than just answering questions, we listen with the intention of building a long-term relationship, like you would with a friend. We believe listening to you and your needs, and offering a solution that is personalized is the way to earn your trust. Whether you get in touch with us by phone, email, or online, we promise to give you the prompt and friendly attention you deserve.

  • Call us toll-free at 800-433-7228, 24 hours a day, 7 days a week.
  • Send an email to callcenterteam@pacu.com. (please don’t include any confidential information such as your account number or Social Security number).
  • Log in to your Advantage Access online banking account to access the secure email feature.
  • Contact us online using the form below, explain your circumstances, and we'll get back to you as soon as possible.
Contact Us

We understand how important financial matters are to you and your family. Contact us anytime you think we can be of assistance.

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