In order to help prevent the spread of COVID-19 and adhere to social distancing, our branch lobbies are temporarily limited to appointments only. Drive-thru service is still available. To schedule an appointment, click here. We also encourage our members to utilize the Advantage Access Mobile App and Advantage Access Online Banking. You can complete almost all account actions through these services and save yourself from making a trip to a branch. If you have any questions please email callcenterteam@pacu.com or call 800-433-7228.

Question, problem or concern? We'll listen and create a personalized solution for you.

At Piedmont Advantage, we've been helping our member-owners achieve their dreams for over 70 years. More than just answering questions, we listen with the intention of building a long-term relationship, like you would with a friend. We believe listening to you and your needs, and offering a solution that is personalized is the way to earn your trust. Whether you get in touch with us by phone, email, or online, we promise to give you the prompt and friendly attention you deserve.

  • Call us toll-free at 800-433-7228, 24 hours a day, 7 days a week.
  • Send an email to callcenterteam@pacu.com. (please don’t include any confidential information such as your account number or Social Security number).
  • Log in to your Advantage Access online banking account to access the secure email feature.
  • Contact us online using the form below, explain your circumstances, and we'll get back to you as soon as possible.
Contact Us

We understand how important financial matters are to you and your family. Contact us anytime you think we can be of assistance.

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