Update:

In order to help prevent the spread of COVID-19 and adhere to social distancing, our branch lobbies are temporarily limited to appointments only. Drive-thru service is still available. To schedule an appointment, click here. We also encourage our members to utilize the Advantage Access Mobile App and Advantage Access Online Banking. You can complete almost all account actions through these services and save yourself from making a trip to a branch. If you have any questions please email callcenterteam@pacu.com or call 800-433-7228.

Join us in our mission to enhance the lives of our members.

The experience of "members come first."

Piedmont Advantage Credit Union offers all employees the unique opportunity to provide a different experience for our member-owners- an experience. Why? Every member of our team believes in and supports our core value of Members Come First. Every interaction, whether it’s online, in-person or on the phone. We listen and learn in order to build lasting, long-term relationships with our members.

When talking with our team members you may hear them say that the credit union is more than just a place to work, it’s a home. We think that speaks volumes not only about the work we do but also about who we are. In addition to a close-knit community culture, we offer many traditional benefits of employment.

We are seeking passionate people who truly desire to make things better for others. At Piedmont Advantage, our mission is to enhance the lives of our members, and we can only do that if you share that passion.

If you enjoy working and collaborating with your team members to enhance the lives of our members, you may be right for Piedmont Advantage. If you're looking for a challenging and rewarding position with a fast-paced credit union that hires exceptional people with outstanding personal interaction skills and a strong desire to make a difference, we would like to speak with you. We may have a position for you!

Benefits Include

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Plan with a competitive Employer Match
• Credit Union Paid Life Insurance (of two times your annual salary)
• Long & Short Term Disability Insurance
• Flexible Spending Accounts
• Health Savings Accounts (HSA)
• Paid Time Off
• 10 Holidays throughout the year
• Employee Engagement Day
• Community Volunteer Opportunities
• Business Casual Fridays


To apply for any of the following positions, please email your application, resume and salary requirements to us at pacuresumes@pacu.com.

Piedmont Advantage Credit Union seeks to hire a BSA Compliance Analyst to support the BSA Officer in administering the Credit Union’s Bank Secrecy Act compliance program.

Essential Functions & Responsibilities:

  • Identify suspicious activity through transaction monitoring from BSA/AML alerts, CDD alerts, incident reports, and other internal methods and report as directed.
  • Identify higher risk members; create and file SAR reports for structuring and other suspicious BSA/AML activity and report as directed.
  • Works with Fraud Specialist in reviewing incident reports and notating next step recommendations.
  • Compile and present information to the BSA Officer for case investigation, risk assessment, and monthly, annual, and ad-hoc reporting.
  • Provides assistance during the regulatory examination process
  • Conducts case investigations and assigns complex cases to the BSA officer as needed
  • Assist the BSA Officer with updates to annual BSA training
  • Assist the BSA Officer with 314b collaborations
  • Conduct verifications for OFAC, 314a, and other watch list screening. Maintain records according to policy.
  • Conduct behavior reviews for member account transactions
  • Order department supplies
  • Perform other duties as assigned

Experience, Education, Knowledge, and Skills:

  • Two to five years of similar or related experience
  • (1) a two year college degree, or (2) Completion of specialized course of study at a business or trade school, or (3) Completion of specialist and extensive in-house training or apprenticeship program.
  • The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job. 
  • Strong Organizational Skills
  • Strong Attention to Detail
  • Excellent Written and Verbal Communication Skills
  • Proven Research and Investigation Skills
  • Proficiency with the Microsoft Office Suite Products
  • Verafin software experience preferred
  • Transaction monitoring experience preferred
  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
    • Regularly required to sit, stand, talk, see and hear.
    • Required to possess dexterity to operate standard office equipment
    • Occasionally required to lift 20 pounds or more
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to an office environment. The noise level is usually low. Equipment required for this position:
    • Standard office space and equipment
    • Standard PC equipment and printers
    • Telephone and/or headset
  • To be capable of, and willing to fully comply with the requirements of the Bank Secrecy Act, The Patriot Act, OFAC and all credit union policies and procedures relating to or arising from these laws and applicable government regulations.

Piedmont Advantage Credit Union seeks to hire an energetic Lending Processor. This position is responsible for building and maintaining successful member relationships by taking, processing, funding and servicing all consumer loan types to ensure the member/owners are provided prompt ending decisions to enhance their lives while accurately preparing documents to meet Piedmont Advantage Credit Union lending policy and procedures. The Lending Processor supports and assists team members with timely and consistent execution and communication.

Essential Functions & Responsibilities:

  • Demonstrates comprehensive knowledge of all consumer lending products, services and processes to ensure member/owner loans are processed in a timely manner, completes documentation requirements, all forms of loan maintenance and all loan related transactions immediately. Validates accuracy and scans/archive completed loan packages without delay.

  • Demonstrates and increases comprehensive knowledge of all loan products, services, and processes.

  • Provides an excellent member experience by effective communication, responding and following up promptly, exercising sound judgement and acting responsibly to serve member/owners and protects the Credit Union's safety and soundness. Builds and maintains positive relationships with staff, member/owners and vendors.

  • Demonstrates a commitment to working effectively as a team and participates in on-going self-development.

  • Proficient at analyzing debts, income, collateral values, educating and offering GAP and MRC, credit insurance and accurately documenting loan application paperwork accordingly.

  • Perform other job related duties required or assigned

Experience, Education, Knowledge, and Skills:

  • Six months to two years of similar or related experience.

  • (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

  • Must possess good oral and written communication skills, 10-key calculator, keyboard skills, email/internet software, Work and Excel. Must be willing to adjust to rapid changes in daily work schedule.

  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
    •Regularly required to sit, stand, talk, see and hear.
    •Required to possess dexterity to operate standard office equipment
    •Occasionally required to lift 20 pounds or more

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to an office and outside sales environment. The noise level is usually low.

Piedmont Advantage Credit Union seeks to hire a Senior Accountant based at our headquarters in Winston-Salem, NC. The role of the Senior Accountant is to maintain the Credit Union’s accounting records and reports, ensuring that they are in compliance with generally accepted accounting practices. As the most senior accountant, the Senior Accountant is a leader for other members of the department and a resource for peers and managers in other areas of the Credit Union as they have accounting related needs.

Essential Functions & Responsibilities:

  • Consistently approves daily and monthly GL reconciliation, while annotating variances and reporting up to management where appropriate.
  • Works cooperatively with peers and managers to act as a resource and subject matter expert on accounting-related matters.
  • Utilizes accounting knowledge to assist in the development of financial, statistical, and accounting reports for the Credit Union; to include month, quarter, and year-end.
  • Reconciles roughly 10-15% of monthly general ledger reconciliations. Each month the employee will strive to complete all reconciliations of prior month general ledger balances to agree to source documentation, such as third party statements, third part reports, or relevant account activity for other accounts such as accrual accounts.
  • Thoroughly reviews, verifies, and signs off on the accuracy of journal entries and accounting classifications assigned to various records through a high degree of attention to detail for completion.
  • Under the direction of the Controller, instructs or assigns work to accounting team for timely completion of all assigned tasks and initiatives. Monitors work flow of the department to ensure most efficient use of time.
  • Acts as a resource for and works with auditors/examiners on year-end and comprehensive audits. Understands the importance of maintaining a positive relationship with auditors/examiners and sets an example for other staff on how to prioritize their requests.
  • Utilizes CU industry knowledge and strict attention to detail to prepare call report on quarterly basis. Reports industry benchmarks and trends as they arise in the data.
  • Performs other duties as assigned.

 Experience, Education, Knowledge & Skills:

  • Five years to ten years of similar or related experience
  • A college degree in accounting and/or finance
  • Microsoft Office Suite experience, specifically Outlook, Word & Excel.
  • Must be willing to adjust to rapid changes in daily work while also meeting deadlines.
  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
    • Regularly required to sit, stand, talk, see and hear.
    • Required to possess dexterity to operate standard office equipment
    • Occasionally required to lift 20 pounds or more
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to an office environment. The noise level is usually low. Equipment required for this position:
    • Standard office space and equipment
    • Standard PC equipment and printers
    • Telephone and/or headset
  • To be capable of, and willing to fully comply with the requirements of the Bank Secrecy Act, The Patriot Act, OFAC and all credit union policies and procedures relating to or arising from these laws and applicable government regulations.

Piedmont Advantage is seeking an energetic and engaged Part-time Teller to join our fast-paced branch in Charlotte, NC. The part-time teller will work in cooperation with the front line staff to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments

Essential Functions & Responsibilities:

  • Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders to members; transfers amounts from member accounts as directed.
  • Post transactions to member accounts and maintain member records.
  • Balances cash drawer and daily transactions.
  • Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
  • Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
  • Cross-sells credit union services.
  • Performs other duties as assigned.

Experience, Education, Knowledge & Skills:

  • This is a Part-Time position.
  • Has six months to two years of similar or related experience.
  • Holds a high school education or GED.
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
  • Work may involve motivating or influencing others.
  • Provides prompt, accurate, courteous, friendly, timely and professional service to all members.
  • Maintain a professional work environment and businesslike appearance.
  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:
    • Regularly required to sit, stand, talk, see and hear.
    • Required to possess dexterity to operate standard office equipment
    • Occasionally required to lift 20 pounds or more
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is exposed to an office environment. The noise level is usually low. Equipment required for this position:
    • Standard office space and equipment
    • Standard PC equipment and printers
    • Telephone and/or headset
  • To be capable of, and willing to fully comply with the requirements of the Bank Secrecy Act, The Patriot Act, OFAC and all credit union policies and procedures relating to or arising from these laws and applicable government regulations.

Piedmont Advantage is seeking an energetic and engaged Teller to join our newest team in Fayetteville, NC. The teller will work in cooperation with the front line staff to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Essential Functions & Responsibilities:

  • Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders to members; transfers amounts from member accounts as directed.
  • Post transactions to member accounts and maintain member records.
  • Balances cash drawer and daily transactions.
  • Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
  • Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
  • Cross-sells credit union services.

Education, training, experience:

  • Has six months to two years of similar or related experience.
  • Holds a high school education or GED.
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
  • Desk work may involve motivating or influencing others.
  • Provides prompt, accurate, courteous, friendly, timely and professional service to all members.
  • Maintains a professional work environment and businesslike appearance.

Piedmont Advantage Credit Union in North Carolina offers valuable banking solutions including checking accountssavings accountsmortgagesauto loansCDsIRAs and more. Bank online, with our mobile app, or visit one of our conveniently located branches in Winston-SalemEdenMooresvilleCharlotteGreensboroWilmington, Kenansville and Fayetteville, NC.

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