Update:

In accordance with Executive Order 146,  beginning Monday,  June 29th anyone that enters our branches will be required to wear a mask. Disposable masks will be provided for anyone that does not have their own. In order to help prevent the spread of COVID-19,  our branch lobbies are currently limited to appointments only.  For more information about our response to COVID-19 or to schedule an appointment,  click here. 

Piedmont Advantage Credit Union (PACU) continues to focus on the health and wellness of our members and employees amid the growing concerns of the coronavirus (COVID-19). We continue to monitor the latest reports from the Centers for Disease Control (CDC) as well as guidance from national, state, and local authorities. Your credit union has implemented precautionary measures to ensure the safety of our members, employees, and neighbors. Furthermore, we are prepared to implement additional measures in a changing environment to maintain that safety. Read more:

COVID-19 Update #5 from President/CEO Dion Williams

COVID-19 Update #4 from President/CEO Dion Williams

COVID-19 Update #3 from President/CEO Dion Williams

COVID-19 Update #2 from President/CEO Dion Williams

COVID-19 Update #1 from President/CEO Dion Williams

Info For Our Members:

To our members in the aviation community and all 200+ employee groups and members we serve throughout the world, we are here to help if you are experiencing hardship or financial difficulties resulting from COVID-19. Please reach out via email (callcenterteam@pacu.com) or by phone (1-800-433-7228) to discuss your needs. Whether you have an existing loan or have a need for a new loan during this time, we welcome the opportunity to assist and meet the needs of your individual situation.

Use of Services 

While our branches currently remain open to serve our members in a limited capacity, Piedmont Advantage Credit Union has many different ways for you to access your accounts while adhering to social distancing. For convenience and 24/7 availability, we offer the following tools, which are easy to use and allow you to avoid going to a branch. 

  • Online & Mobile Banking
    • The Advantage Access Mobile App and/or Advantage Access Online is available to securely perform transactions from your computer, tablet, or mobile phone. Members can check balances, transfer funds, make payments, and even deposit checks (mobile).
    • Stay in the know with what's going on at PACU by making sure all of your contact information is up to date. Click here to login to Advantage Access Online and review your information.

If you need any help using these services, please refer to the tutorial videos in the "Other Resources" sidebar. 

Free Credit Reports

Due to all the uncertainty that COVID-19 has created, Experian is now offering free weekly credit reports to all Americans. Click here to access your free credit report. 

Branches

All branch lobbies will be temporarily limited to appointments only starting Thursday, 3/26. To schedule an appointment, please fill out the contact form below. 
Schedule an Appointment
What can we assist you with during your appointment?

 

Drive-thru access is available at the following branches: Boyer Street, Mooresville, Advantage Way, University, Eden, Kenansville, and Wilmington.
To find one of our shared branching partners, click here

 

ATMs

Beware of Scams and Fraud

During this uncertain time surrounding COVID-19, it is important to keep your mind free of fear and distraction. There are some people and companies out there trying to take advantage of the seriousness of this virus. Please be on guard when accessing links from emails and social media. Here are some tips from the Federal Trade Commission.

COVID-19 Economic Impact Payments are set to start going out over the next few weeks. This will likely result in an increase in scams related to the Coronavirus pandemic. Click here to read the press release from the IRS for information on these payments and how to help protect yourself from fraudulent activity.  

Steps we have implemented to prevent the spread of COVID-19 include:

  • Limited branch lobbies to appointments only. 
  • Using new pens for every interaction with members. 
  • Cleaning drive-thru tubes with disinfectant wipes after every use.  
  • Increased cleaning and sanitizing of work space and public areas.
  • Social distancing when possible.
  • Holding virtual meetings as needed.
  • Travel postponed and 14 day self-quarantine for those returning from travel before coming back to work.
  • Employees working remotely or refraining from coming into the office if showing any symptoms of illness.

 

 

Piedmont Advantage Credit Union in North Carolina offers valuable banking solutions including checking accountssavings accountsmortgagesauto loansCDsIRAs and more. Bank online, with our mobile app, or visit one of our conveniently located branches in Winston-SalemEdenMooresvilleCharlotteGreensboroWilmington, Kenansville and Fayetteville, NC.

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