Question, problem or concern? We'll listen and create a personalized solution for you.

At Piedmont Advantage, we've been helping our member-owners achieve their dreams for over 70 years. More than just answering questions, we listen with the intention of building a long-term relationship, like you would with a friend. We believe listening to you and your needs, and offering a solution that is personalized is the way to earn your trust. Whether you get in touch with us by phone, email or online, we promise to give you the prompt and friendly attention you deserve.

• Call us toll-free at 800.433.PACU or 800.433.7228, 24 hours a day, 7 days a week.
• Send an email to [email protected]. (Please don’t include any confidential information such as your account number or Social Security number.)
• Log in to your Advantage Access online banking account to access the secure email feature.
• Contact us online using the form below, explain your circumstances, and we'll get back to you as soon as possible.